1️⃣ What Information Do We Collect?
When you sign up or use our platform, we may collect the following types of data:
🔹 Personal Information: Name, date of birth, email, phone number, and address.
🔹 Account & Payment Details: Transaction history, deposit and withdrawal methods, and banking details.
🔹 Gaming Activity: Bets placed, game preferences, session duration, and winnings.
🔹 Technical Data: IP address, browser type, and device information for security purposes.
We only collect the necessary information required for account management, payment processing, and regulatory compliance.
2️⃣ How Do We Use Your Information?
Your data is used to provide a safe, secure, and personalized gaming experience. Here’s how:
✔ Account Management: To verify your identity and allow you to access MrPunter Casino.
✔ Transaction Processing: Ensuring fast and secure deposits and withdrawals.
✔ Responsible Gaming Measures: Monitoring player behavior to prevent gambling addiction.
✔ Security & Fraud Prevention: Detecting suspicious activities and maintaining fair play.
✔ Marketing & Promotions: Sending personalized offers, bonuses, and updates (with your consent).
Your information is never shared with third-party companies without your explicit permission.
3️⃣ How We Protect Your Data
🔒 Advanced Encryption: All player data is secured using SSL encryption to prevent unauthorized access.
🛡 Regulatory Compliance: We adhere to the UK Gambling Commission’s data protection policies.
🚫 Strict Internal Policies: Only authorized employees have access to player information.
Your privacy and security are our top priorities, ensuring a safe and fair gaming experience.
4️⃣ Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. These small files help us:
✔ Remember your login details for faster access.
✔ Analyze website traffic and improve our services.
✔ Personalize promotions based on your gaming preferences.
📌 Managing Cookies: You can disable cookies in your browser settings, but some features may not function properly.
5️⃣ Third-Party Services & Data Sharing
We never sell your personal data. However, we may share certain information with:
✔ Payment Providers (Visa, PayPal, Skrill, Crypto Services) – To process deposits & withdrawals securely.
✔ Regulatory Authorities (UKGC, MGA, etc.) – To comply with legal and anti-money laundering regulations.
✔ Responsible Gambling Organizations (GamCare, BeGambleAware) – To assist in problem gambling prevention.
All third parties are strictly regulated and comply with international data protection laws.
6️⃣ Your Rights & Data Control
As a MrPunter Casino player, you have the right to:
✔ Access your data – Request details of the personal information we hold about you.
✔ Correct inaccuracies – Update your account details if they are incorrect.
✔ Delete your data – Request account closure and data removal.
✔ Restrict data processing – Opt out of marketing communications at any time.
📌 To exercise these rights, contact our support team at: [email protected].
7️⃣ Responsible Data Retention
We store your data only as long as necessary for regulatory compliance and account security.
✔ Inactive accounts: Data is retained for up to 5 years as per legal requirements.
✔ Self-excluded accounts: Retained for regulatory monitoring of responsible gambling practices.
✔ Transaction history: Kept for financial audits and fraud prevention.
Once the retention period expires, all personal data is permanently deleted from our system.